MINOSE.STUDIO operates as the data controller for personal information collected through its website, inquiry forms, project consultations, and all commercial engagements. All privacy-related enquiries, data access requests, and complaints may be directed to: hello@minose.studio.

MINOSE.STUDIO may collect and process the following categories of personal information: contact and identification details, project and transactional information, communication records, financial information (processed exclusively through secure third-party payment processors), and website usage data collected through cookies and analytics tools.

Personal information is used for: processing and fulfilling Orders; preparing quotations, design proposals, and sourcing recommendations; coordinating production, logistics, and delivery; providing after-sales support and warranty services; maintaining accurate business records; sending relevant commercial communications where consent has been provided; improving our services; and complying with applicable legal obligations.

For Clients in the EEA or UK, processing is based on: contract performance (Article 6(1)(b)), legitimate interests (Article 6(1)(f)), legal obligation (Article 6(1)(c)), and consent for marketing communications (Article 6(1)(a)). Consent may be withdrawn at any time.

MINOSE.STUDIO does not sell personal data. Information may be shared with logistics partners, manufacturers, payment processors, IT service providers, professional advisors, and regulatory authorities where required by law. All third parties must maintain appropriate data security standards.

Personal data may be transferred internationally as part of normal business operations. Appropriate safeguards including standard contractual clauses and adequacy decisions are applied. Clients may contact hello@minose.studio for further information.

Client and transactional records are retained for seven years. Project correspondence is retained for three years. Marketing preferences are maintained until consent is withdrawn. Data no longer required is securely deleted or anonymised.

Under GDPR/UK GDPR: right of access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent. Under CCPA: right to know, delete, opt out, and non-discrimination. Under India's DPDP Act 2023: right to access, correct, erase, and raise grievances. Contact hello@minose.studio to exercise any right.

Our website uses cookies for core functionality, user experience, performance analysis, and relevant content delivery where consent has been provided. Please refer to our Cookie Policy for full details.

MINOSE.STUDIO implements appropriate technical and organisational measures to protect personal data. These are reviewed periodically. Where a data breach occurs that poses risk to individuals, the relevant supervisory authority and affected individuals will be notified.

This Privacy Policy may be updated from time to time. Material changes will be communicated via our website or direct notification. The most recent revision date is indicated at the top of this document.

For all privacy enquiries, data access requests, or complaints, contact hello@minose.studio. We aim to respond within five business days and complete requests within thirty calendar days. UK/EEA individuals may lodge complaints with their local supervisory authority.